Description: Description Payment Shipping Returns Other At Kayangu Sao, We connect you with over 10 different farms and suppliers. Your fishes ships directly from the farm's warehouses. We do not hold your fishes, therefore reducing fish stress and eliminating warehouse holding facilities. By doing this, we passed the savings directly to you! Some of our MOST popular suppliers include The Fun Fishery, Smart Fish Aquarium, Haru Yingying Koi, Blue Ridge, Emperor's Imperial Koi, 1000 Goldfish Farm, and Dry Lake Koi & Goldfish. Many of the fish suppliers listed above also import high quality disease free Koi and goldfishes from China, Columbia, Thailand, & Japan. Connecting you with over 10 Different farms & Suppliers Healthy Koi & Goldfishes Domesticated & Quality Imports Ships directly from the Farm to you! Live Arrival Guarantee Friendly Low-income hobbyists Shipping Rates with USPS Upgradable standard shipping to Overnight Shipping Payment We accept a wide variety of payment. Ebay cart may limit what type of payment you can use to pay for your orders. Contact us if you need to use other payment forms. * REFUNDS: All eligible DOA Claims made in valid timeframes are refundable. All or any shipping fees are NOT refundable as you did not buy the label from us. You bought it from the carrier through ebay, which you paid together with our products only. Unless/otherwise the listing originally was shipped or offered to you as "Free Shipping" Shipping We use both USPS (United States Postal Service) and UPS (United Postal Service). USPS is our default shipping which generally take 1-3 days for delivery. You have the option to upgrade your shipping to faster service by selecting UPS NEXT DAY AIR or OVERNIGHT or EXPRESS SHIPPING (whichever option shows). * COMBINED SHIPPING: Yes, we usually allow combined shipping. Just add all of what you want from our store to your ebay cart. It will automatically combine. Note, that some listings are not eligible for combined shipping which ebay cart will not automatically combine. In rare cases, depending on your location, you may be charged a small fee per fish when combing orders. WE CANNOT COMBINE ORDERS THAT WAS PAID FOR SEPARATELY. YOU WILL NOT BE REIMBURSED FOR THE OTHER SHIPPING EVEN IF WE DECIDE TO COMBINE THE ORDERS UPON SHIPPING. SHOP CAREFULLY. WHEN COMBINING ORDERS; We have to be able to jam all of your fishes into the box for combined shipping. If we cannot jam them all safely inside, you may be responsible for additional shipping costs. * SHIPPING SCHEDULES:USPS: LIVE FISH: Monday-Tuesday. LIVE PLANTS & OTHER PRODUCTS: Monday-Friday. We do not ship during HOLIDAY WEEKS. We do NOT ship during extreme weather, which orders may roll over to the following week for shipping. UPS: LIVE FISH: Monday-Thursday. LIVE PLANTS & OTHER PRODUCTS: Monday-Friday. We do not ship during HOLIDAY WEEKS. We may occasionally ship during Holiday weeks if permitted. We do NOT ship during extreme weather, which orders may roll over to the following week for shipping. Returns *RETURNS: We sell Live plants and animals. Therefore, for BIO-SECURITY PURPOSES and local, federal and state laws, We do not accept returns. We are licensed to ship live plants and animals. You are not, which returning some animals or plants back to us may be illegal to you. All dry goods what has not been opened or used are eligible for returns for full refund or with a restocking fee. Buyer pays return shipping, unless/otherwise item is defective or due to our mistakes. Other OUR GUARANTEE We stand behind our products. We will never willingly or knowingly ship you broken items, sick animals or plants. We want you to be happy and we want to continue serving the nation for a long period of time. We do not offer Life warranty to live plants or animals. Therefore, we've adopted the guarantee policies below here; ANIMALS: LIVE ARRIVAL GUARANTEE; including Fish, birds, live eggs, reptiles, and other small animals. We guarantee that the animal will arrive alive and healthy upon delivery. We cannot guarantee LIVE EGGS to be a 100% Success. In rare cases, none may hatch. We cannot offer promises to live eggs because we cannot control what you do with them once they are out of the packaging. Therefore, we can only guarantee that the eggs will arrive healthy and viable. If you notice damages, inform us within the timeframe stated below. In the worst-case scenario, should you receive sick or DOA (Dead on arrival), you have 2 hours of the delivery stamped time to inform us. We will investigate and refund or replace the order as promised below under "REPLACEMENT" and above under "REFUND" section. We cannot honor your claim if it is after the 2 hour mark of delivery time.Should you receive DOA, send 3 clear photos of DOA to us. One of animal still inside its container, one of animal outside the container on top of the packaging next to the shipping label, and finally one of the animal tail chopped off. (The chopped off is not required if the first two photos we can see that the animal is clearly dead or rotting away.) PLANTS: LIVE ARRIVAL GUARANTEE; including actual plant, bulbs, rhizomes, tubers, and bare-root. We guarantee that the plant will arrive alive and healthy upon delivery. *It is important to know that based on season, some plants will arrive with yellowing leaves or with no leaf at all. *We sometimes wash off the growing media before shipping. *Expect that moisture in plant packaging may cause some mold, in which we do not cover under this guarantee. Unless/otherwise the mold is too severe in which may affect the plant. *Trees and vines may arrive dormant in cool seasons. To make sure your plant is still alive, do a skin scratch test by using your nail to scratch the thin first layer of your tree branch. If the under skin is green, white or still viable, then it is alive. If it is hard, brown then it is dead. In the worst-case scenario, should you receive a dying or dead plant, you have 2 hours of the delivery stamped time to inform us. We will investigate and refund or replace the order as promised below under "REPLACEMENT" and above under "REFUND" section. We cannot honor your claim after the 2 hour mark of delivery time. Should you receive DOA, send 2 clear photos of DOA to us. One of the plant still inside its container, one of the plant outside chopped in half. ***If the plant or the order is of a tuber, rhizome, root or bulb, then these must be chopped in half*** If the plant comes WITH root, rhizome, bulb or tuber, we may ask that you chop both the plant and its root system including rhizomes, bulb or tuber.(The chopped off is not required if the first photo we can see that the plant or root system is clearly dead or rotting away.) DRY GOODS: We stand behind our products. All dry goods such as feeds, toys, supplies, etc. is guaranteed to be free of defects. REPLACEMENT: Upon eligibility, we will replace the items. Buyer is responsible for Replacement Shipping which is usually the same as the original shipping paid. Unless/otherwise buyer choose to upgrade shipping for faster service. ****************** PHOTOS: Our photos are stock photos, which is not the current stocks we have on-hand. This helps us save money by hiring a person to take photos of every stock we have. Therefore, passing the savings to you. Your live fish may not match the image shown due to natural variations in each species. Each companion animal is different in shape, color, and personality. Unless/otherwise the listing promises or advertise that you are buying the exact item in the display photos. FOR PLANTS, in rare cases, we may cut off parts of the plant to fit inside its packaging to ship. If you cannot accept this, DO NOT BUY. LIVE FISH & PLANT SIZE: Expect that anything alive grows and age as time goes by waiting for a new owner to adopt them. Therefore, the sizes advertised are approximate only. Expect a slight size difference. For example, 1" - 3" expect the fish may arrive a few CM smaller or slightly bigger. eBay Template EditoreBay Template Editor Links Our Store Seller Profile Feedback About us Contact More items Are you looking for something similar? See our other items! 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Price: 10.24 USD
Location: Oroville, California
End Time: 2024-12-01T01:13:35.000Z
Shipping Cost: 17.75 USD
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Item Specifics
All returns accepted: ReturnsNotAccepted
Water Type: Pond