Description: Architecture and Patterns for IT Service Management, Resource Planning, and Governance by Charles T. Betz Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Using the concept of design patterns, this book presents visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. It presents Synthesizes Enterprise Architecture, and IT Portfolio Management in a practical way. Publisher Description Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Author Biography Charles Betz is the Research Director for IT Portfolio Management for Enterprise Management Associates, with extensive practitioner experience as an enterprise architect for large scale IT operations in retail and financial services. Details ISBN 0123850177 ISBN-13 9780123850171 Title Architecture and Patterns for IT Service Management, Resource Planning, and Governance Author Charles T. Betz Format Paperback Year 2011 Pages 480 Edition 2nd Publisher Elsevier Science & Technology GE_Item_ID:158425793; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 62.85 USD
Location: Fairfield, Ohio
End Time: 2024-11-18T07:18:38.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9780123850171
Book Title: Architecture and Patterns for IT Service Management, Resource Pla
Number of Pages: 480 Pages
Publication Name: Architecture and Patterns for IT Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children
Language: English
Publisher: Elsevier Science & Technology
Subject: Industries / Computers & Information Technology, Networking / General, Data Processing, Databases / General, Enterprise Applications / General
Publication Year: 2011
Type: Textbook
Item Length: 9.2 in
Author: Charles T. Betz
Subject Area: Computers, Business & Economics
Item Width: 7.5 in
Format: Trade Paperback
