Description: Disintegrating Democracy at Work Please note: this item is printed on demand and will take extra time before it can be dispatched to you (up to 20 working days). Labor Unions and the Future of Good Jobs in the Service Economy Author(s): Virginia Doellgast Format: Hardback Publisher: Cornell University Press, United States Imprint: ILR Press ISBN-13: 9780801450471, 978-0801450471 Synopsis The shift from manufacturing- to service-based economies has often been accompanied by the expansion of low-wage and insecure employment. Many consider the effects of this shift inevitable. In Disintegrating Democracy at Work, Virginia Doellgast contends that high pay and good working conditions are possible even for marginal service jobs. This outcome, however, depends on strong unions and encompassing collective bargaining institutions, which are necessary to give workers a voice in the decisions that affect the design of their jobs and the distribution of productivity gains. Doellgast's conclusions are based on a comparative study of the changes that occurred in the organization of call center jobs in the United States and Germany following the liberalization of telecommunications markets. Based on survey data and interviews with workers, managers, and union representatives, she found that German managers more often took the "high road" than those in the United States, investing in skills and giving employees more control over their work. Doellgast traces the difference to stronger institutional supports for workplace democracy in Germany. However, these democratic structures were increasingly precarious, as managers in both countries used outsourcing strategies to move jobs to workplaces with lower pay and weaker or no union representation. Doellgast's comparative findings show the importance of policy choices in closing off these escape routes, promoting broad access to good jobs in expanding service industries.
Price: 83.45 GBP
Location: Aldershot
End Time: 2025-01-17T09:10:33.000Z
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Book Title: Disintegrating Democracy at Work
Number of Pages: 272 Pages
Publication Name: Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy
Language: English
Publisher: Cornell University Press
Item Height: 229 mm
Subject: Safety
Publication Year: 2012
Type: Textbook
Item Weight: 28 g
Author: Virginia Doellgast
Item Width: 152 mm
Format: Hardcover
