Description: Implementing Metrics for IT Service Management : A Measurement Framework That Helps Align It With the Business Objectives and Create Value Through Continual Improvements, Paperback by Van Haren Publishing (COR), ISBN 9087531141, ISBN-13 9789087531140, Like New Used, Free P&P in the UK
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Book Title: Implementing Metrics for IT Service Management : A Measurement Fr
Publisher: Van Haren Publishing BV
Publication Year: 2008
Subject: Computer Science
Number of Pages: 1 Pages
Language: English
Publication Name: Implementing Metrics for It Service Management: Itsm Library, an Implementation Guide: Volume 3
Type: Textbook
Author: David Smith
Series: Best Practice Library: It Management
Format: Paperback
