Description: Gulf Coast Books presents ...Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System ISBN:0787953105 Author:Johnson, Matthew D.; Gustafsson, Anders Publisher:Jossey-Bass Release Date:2000-08-01 Seller Category:-- Qty Available:1 Condition:New Sku: 0787953105-11-27473595Notes: Don't forget to check out other great deals in our eBay Store!!
Price: 18.49 USD
Location: Memphis, Tennessee
End Time: 2025-02-06T13:13:40.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Book Title: Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Number of Pages: 240 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Topic: Marketing / General, Customer Relations, Management
Publication Year: 2000
Item Height: 0.9 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 14.5 Oz
Item Length: 9.4 in
Author: Matthew D. Johnson, Anders Gustafsson
Item Width: 6.2 in
Book Series: J-B-Umbs Ser.
Format: Hardcover
