Description: ITIL foundation handbook by Claire Agutter, Stationery Office Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. FORMAT Paperback LANGUAGE English CONDITION Brand New Details ISBN0113313497 Author Stationery Office Publisher TSO Year 2012 Edition 3rd ISBN-10 0113313497 ISBN-13 9780113313495 Format Paperback Publication Date 2012-01-31 Country of Publication United Kingdom DEWEY 658.05 Illustrations figs, tables Language English Media Book Edited by The Stationery Office Pages 310 Series The Stationery Offic UK Release Date 2012-01-31 AU Release Date 2012-01-31 NZ Release Date 2012-01-31 Imprint Stationery Office Books Place of Publication Norwich We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:44245486;
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ISBN-13: 9780113313495
Book Title: ITIL foundation handbook
Publisher: TSO
Publication Year: 2012
Subject: Computer Science, Management
Item Height: 160 mm
Number of Pages: 310 Pages
Language: English
Publication Name: Itil Foundation Handbook
Type: Textbook
Author: Stationery Office, Claire Agutter
Format: Paperback
