Description: Further DetailsTitle: Process Mapping and ManagementCondition: NewEAN: 9781606491294ISBN: 9781606491294Publisher: Business Expert PressFormat: PaperbackRelease Date: 07/16/2011Description: Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for simplifying and improving business processes that are immediately actionable. The improvement analysis is based on lean six sigma techniques and discusses leaning for the removal of process waste, cleaning for improving the remaining steps, and greening for evaluating methods that either automate or off-load work. A call-center case study runs through the book to illustrate many of the techniques.Language: EnglishCountry/Region of Manufacture: USItem Height: 230mmItem Length: 155mmItem Width: 30mmItem Weight: 675gAuthor: Sue CongerGenre: Business & FinanceRelease Year: 2011 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
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Book Title: Process Mapping and Management
Title: Process Mapping and Management
EAN: 9781606491294
ISBN: 9781606491294
Release Date: 07/16/2011
Release Year: 2011
Country/Region of Manufacture: US
Item Height: 230mm
Item Weight: 675g
Genre: Business & Finance
Number of Pages: 486 Pages
Language: English
Publication Name: Process Mapping and Management
Publisher: Business Expert Press
Subject: Industrial Management, Information Management
Publication Year: 2011
Type: Textbook
Subject Area: Business & Economics
Author: Sue Conger
Item Length: 6 in
Item Width: 9 in
Format: Trade Paperback
