The Power of Trust: How Companies Build It, Lose It, Regain It by Sandra J. Such

Description: The Power of Trust by Sandra J. Sucher, Shalene Gupta, Jennifer Aquino Estimated delivery 3-12 business days Format Compact Disc Condition Brand New Description A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust, at every level of business and society, has never mattered so much and at the same time. CEOs, managers, presidents, governors - leaders at every level and in every institution - face vexing issues and trade-offs. Many flounder, especially in a turbulent era when confronted with multiple crises and constituencies demanding change. How to bridge these gaps requires a new understanding of just what trust is, how it can be built, and regained when lost.Trust is, however, an elusive, even mushy, concept. Sandra Sucher and Shalene Gupta examine the science behind trust, grounding our understanding of why we humans trust in the first place, describing how customers, employees, community members and investors decide whether an organization or a person can be trusted. Creating and sustaining trust does not, they show, come from reputation-building and PR but by being the real deal, creating products, services, and technologies that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.Then, through a framing of how to think through the elements of trust - competence, motives, means, impact - combined with in-depth stories from twenty years of research we emerge with a new understanding of the business, economic and societal importance of trust and how to regain it once lost. How to, in short, bridge the gap from where you are to where you should be. Author Biography Sandra Sucher is a professor of management practice at Harvard Business School, where she has been teaching for the last twenty years. She provides expert commentary for Bloomberg, The New York Times, The Washington Post, The Wall Street Journal, NPR, and Fortune. Prior to teaching at Harvard, Sucher had a two-decade career as a senior level executive and business fixer, specializing in uncovering complex organization problems and creating new ways to address them. She lives in Massachusetts.Sandra Sucher is a professor of management practice at Harvard Business School, where she has been teaching for the last twenty years. She provides expert commentary for Bloomberg, The New York Times, The Washington Post, The Wall Street Journal, NPR, and Fortune. Prior to teaching at Harvard, Sucher had a two-decade career as a senior level executive and business fixer, specializing in uncovering complex organization problems and creating new ways to address them. She lives in Massachusetts.Shalene Gupta is a research associate at Harvard Business School. She is a former Fortune reporter, who covered diversity in Silicon Valley, big data, and smart cities. She lives in Massachusetts.Shalene Gupta is a research associate at Harvard Business School. She is a former Fortune reporter, who covered diversity in Silicon Valley, big data, and smart cities. She lives in Massachusetts.Jennifer Aquino is an American actor based in Los Angeles. She works in film, television, theater, and voice-over. Shes known as the doctor who killed McDreamy on the ABC medical drama Greys Anatomy. Her theater background includes performances at East West Players, The Actors Gang, LaJolla Playhouse, Theatre West, El Portal Theatre, Center Stage Theatre, Victory Theatre, and Lodestone Theatre. Her voice has been described as grounded, youthful, refreshing, and pleasing to the ear. Jennifer loves giving voice to young adults, and reading journeys of empowered women in romantic comedies, LitRPG books, fantasy/sci-fi novels, mysteries, and thrillers. Her background in theater and voice contributes to her narration in giving each character a unique life. Details ISBN 1549165801 ISBN-13 9781549165801 Title The Power of Trust Author Sandra J. Sucher, Shalene Gupta, Jennifer Aquino Format Compact Disc Year 2021 Publisher Public Affairs GE_Item_ID:158478034; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 29.03 USD

Location: Fairfield, Ohio

End Time: 2025-02-05T00:02:04.000Z

Shipping Cost: 0 USD