Description: Unreasonable Hospitality The Remarkable Power of Giving People ENGLISH FAST SHIP DESCRIPTION Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner
Price: 18.7 USD
Location: Jamaica, New York
End Time: 2024-01-08T18:09:35.000Z
Shipping Cost: 0 USD
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Item Specifics
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Type: Novel
Original Language: English
Book Title: Unreasonable Hospitality : the Remarkable Power of Giving People more than They Expect
Item Length: 9.3in
Item Height: 1in
Item Width: 6.4in
Author: Will Guidara
Format: Hardcover
Language: English
Topic: Leadership, Industries / Hospitality, Travel & Tourism, Workplace Culture
Publisher: Penguin Publishing Group
Publication Year: 2022
Genre: Business & Economics
Item Weight: 16.4 Oz
Number of Pages: 288 Pages
